Looking for Answers about null Double Heavy Duty Traverse Rod with 2-Way Draw?

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Customer Questions & Answers for
null Double Heavy Duty Traverse Rod with 2-Way Draw

Now you can open and close your curtains exactly the way you like. This double traverse rod allows you to hang your chosen window covering, and set it up so you either have a split draw, 1-way draw to the right or 1-way draw to the left - whatever comes most naturally to you.
Customer Questions & Answers:
12 Questions
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12 Answers
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Product Details

Questions & Answers for null Double Heavy Duty Traverse Rod with 2-Way Draw

Question

I need a smaller size

I need this rod in 30inchs can i cut this or modify it to a shorter length
asked 3 years, 10 months ago
by
Anonymous
 -  BC
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello,

The 2-layer 2-way Draw Double Traverse Rod does not come in a 30" option. No, it cannot be cut to a smaller size.

Thanks for choosing Sears.
Staff Answer
answered 3 years, 8 months ago
by
Jewel
Question

Rod Colour

What colour is this rod - I need a white one
asked 3 years, 1 month ago
by
Dandelion
 -  St Albert
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello Dandelion,

This rod is off white.

Thank you for choosing Sears.
Staff Answer
answered 3 years, 1 month ago
by
Jewel
Question

How many slides per track on the 84-156 inch rod?

the details indicate 20 slides (84-156) but just underneath it says 38 slides. This is not clear. Is it 20 slides per track? Does one track have 20 and the other one 38? Please explain.
asked 3 years ago
by
Anonymous
 -  Winnipeg
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
The 2-layer 2-way Draw Double Traverse Rod, item 24309510110 (84-156") has 38 slides.

Item 243097227 (48-84") has 20 slides.

Thank you for shopping Sears.
Staff Answer
answered 2 years, 11 months ago
by
Tykster
Question

2-layer 2-way Draw

Are both layers able to be drawn? I need a rod that will allow the sheers to be drawn and/or the drapes. Both sets are pinch pleated using the pins. Is this a suitable product or do I require a different model? Thanks.
asked 2 years, 8 months ago
by
Anonymous
 -  Toronto, Ontario
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello,

Yes, both rods in the 2-layer 2-way Draw Double Traverse Rod have the runners to allow pin hooks to be used.

Thanks for shopping Sears.
Staff Answer
answered 2 years, 8 months ago
by
kas311
Question

Traverse rod issue

I have purchased two of the double traverse rods. Both my sheers (back layer) and drapes (front layer) get stuck on the rod at the point where the rod telescope. This happens whenever I use the cord pulley to draw the curains back (on a one-way draw). It seems as if the little plasic tabs into which the hooks are placed don't do well when drawn back over the spot where the rod telescopes. A few tabs get stuck and then the drape starts to bunch up. I've had to manually move the tabs past this point. What can I do?
asked 3 years, 8 months ago
by
DeniseSearsCustomer
 -  Maple Ridge, BC
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello DeniseSearsCustomer,

Please be advised that our supplier has provided the following with regards to your product inquiry.

If these curtains are one way draw, is the weight of the curtains pulling on the rod once it's open? (Ex - is the curtain stacking on the same side of the rod as the join?) Even a slight bending (invisible to the eye possibly) could shift the track enough to make it difficult to pull the glides over / through. Quite possible with the curtains, less likely but still possible with the sheers - the rod can bend from it's own weight, and even sheers do weigh something when bunched at one side of the curtain.

Possible solution - A support (PT-104 is our standard wall style for the double traverse rod, and one should have been included in the package) properly mounted near the join might correct the issue.

Is the rod at it's full extension? Again, this could allow the curtain or even sheer to pull at the join a little - just enough to make it harder to pull. I see that the double traverse rods do not have an overlap, making this quite difficult to fix.

Possible solution - Once again, an additional support near or at the join could prevent this.

The cord might be twisted inside the rod. This can happen easily, especially when a two way draw is converted into a one way (this style does NOT come in a one way, so if this is our product, the cording system would have to have been converted.) This can often give the appearance of a glide jamming, but in fact the cord is getting caught.

Possible solution - Check if a twist can be seen in the cording inside the rod - if spotted, try to work out. If not possible, replacement of cord may be required.

If these solutions do not solve your problem, please write to home@sears.ca.

Thanks for shopping Sears.
Staff Answer
answered 3 years, 5 months ago
by
kas311
Question

ceiling mount?

I need a one-way draw double traverse rod that can be mounted on the ceiling. Is this product suitable?
asked 3 years, 4 months ago
by
djangofan
 -  British Columbia
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello djangofan,

Our supplier, Canadian Drapery Hardware Ltd., has provided the following answer to your inquiry.

"It would indeed be suitable with a little modification. The ends of the rod are designed to be screwed directly into the ceiling, but the centre supports included are for wall mounting. The client would need to add our item # PT-105 (how many depends on how long the rod is, etc.) however."

To order the part mentioned above, please contact the supplier directly using the following contact information.

Customer Service: (416) 630-6900
Email: orders@cdhltd.com

Thanks for shopping Sears.
Staff Answer
answered 2 years, 9 months ago
by
kas311
Question

Questions about tabs

My curtains and sheers both use the pins and I wanted a double traverse that hangs both sets with the tabs/pins? The rods I see only have the front part with the tabs ....... please advise.
asked 2 years, 9 months ago
by
AZ30
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello AZ30,

Yes, both rods in the 2-layer 2-way Draw Double Traverse Rod have the runners to allow pin hooks to be used. The image shown on the website is of several styles, including some that have a curtain rod behind the traverse. The rod offered on this page is shown in the middle of the photograph. We apologize for any confusion this may have caused.

Thanks for shopping Sears.
Staff Answer
answered 2 years, 8 months ago
by
kas311
Question

Need ceiling mount parts and instructions

I ordered 2 of these traverse rods for pleated drapes & sheers... we are trying to install them but need to install the ends and centers to the ceiling as there is not enough room for the brackets if installed on the walls. Can you please let me know what parts I need and where I can get instructions -- there weren't any instructions in the rod boxes. Thank you.
asked 2 years, 5 months ago
by
Aprmarie
 -  Ontario
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello Aprmarie,

Our supplier, Canadian Drapery Hardware Ltd., has provided the following answer to your inquiry.

"It would indeed be suitable with a little modification. The ends of the rod are designed to be screwed directly into the ceiling, but the centre supports included are for wall mounting. The client would need to add our item # PT-105 (how many depends on how long the rod is, etc.) however."

To order the part mentioned above, please contact the supplier directly using the following contact information.

Customer Service: (416) 630-6900
Email: orders@cdhltd.com

Thank you for choosing Sears.
Staff Answer
answered 2 years, 2 months ago
by
jeanm
Question

Need 3" Rod Pocket (Valance) Rod over top of 2-layer, 2-way Draw Dbl Trav

Considering 243 817 235 in white for pinch sheer layer under pinch pleats in the new mushroom. Do you have any concerns with I.e. thickness and/or weight on the rods proposed below?

Also, please confirm whether or not the products needed for over top of a 243 095 101 rod mentioned above are:
- a 2 1/2 to 3 1/2 inch heavy-gauge rod 243 097 216, as well as,
- an extension Pack 243 097 217

Also, please confirm:
- order number and quantity of pin hooks needed, and
- IF REQUIRED, order number for extra slides
Thank-you.
asked 2 years, 2 months ago
by
Anonymous
 -  gananoque, ontario
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello,

The 2-layer 2-way Draw Double Traverse Rod, offered on this page, is considered a heavy-duty rod so it should be suitable for the draperies you mentioned.

The 2 1/2 - 3 1/2'' Heavy-gauge Steel Rod projects to a maximum of 6" so this rod should be suitable for the valance provided you use the extension brackets as well.

Thanks for shopping Sears.
Staff Answer
answered 1 year, 9 months ago
by
kas311
Question

Left or right draw?

When converted to a one way draw, is there a choice of left or right draw?
asked 2 years, 1 month ago
by
JNRC
 -  Alberta
on Double Heavy Duty Traverse Rod with 2-Way Draw
1 answer
Answers
answer 1
Hello JNRC,

Our supplier has provided the following answer to your inquiry:

"Although it is possible to re-string a traverse rod to draw to the left or to the right, I would suggest using a one-way draw rod - Sears item #'s 24-96040/41/42 or 24-96020/21/22."

Please see the suggested products at the links provided below.

1-Way Left Draw 'Supreme' Traverse Rod
Item # 24-96040/41/42

http://www.sears.ca/product/1-way-l...

1-Way Right Draw 'Supreme' Traverse Rod
Item # 24-96020/21/22

http://www.sears.ca/product/1-way-r...

Thanks for shopping Sears.
Staff Answer
answered 2 years ago
by
kas311
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